ST. LOUIS, Mo. — Enterprise Rent-A-Car has partnered with software company CynCast to develop a new cutting-edge technology offering, that Enterprise says will improve and simplify the lines of communication among collision repair centers, insurance companies and Enterprise.

ARMS Automotive Exchange, a new software package developed jointly by Enterprise and CynCast, works with a repair center’s estimating and/or shop management system to automatically upload repair information to Enterprise via an EMS (estimate management software) file. This makes the replacement rental process more efficient by eliminating the need for phone calls to the shop to check the status of repairs.

“This new software solution also protects the security of repair centers’ data and computer systems,” says Enterprise’s Sr. VP and CAO Lee Kaplan. “The ARMS Automotive Exchange technology collects only the data contained in the EMS file directory, which is the industry standard designed for sharing estimate files between different computer systems and trading partners. This data, either via hard copy, email, fax, or estimating systems, has been shared between insurance companies, vehicle owners, rental car companies, and suppliers for years.”

Kaplan noted that neither Enterprise nor CynCast views or retrieves any other information from the shops’ internal systems, or edits or discloses any account information, without prior written consent.  Enterprise and its vendors are able to provide key performance benchmarking information, in non-identifying aggregate form for the purpose of delivering much needed standardized data across the claims industry.